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TERMS AND CONDITIONS
A Cuter Cupcake | Last updated: July 8, 2023
This e-commerce website located at https://acutercupcake.com/ (the “Website”) is operated by A Cuter Cupcake Company, LLC. (“A Cuter Cupcake” “we,” “us,” “our”). By visiting our Website, our online store (the “Online Store”) and/or purchasing one of our products (“Products”, and together with our Website and Online Store, the “Services”), you agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or made available by hyperlink including but not limited to our Privacy Policy, Cancelation Policy, Review Policy, and Content Policy. Please read these Terms of Service carefully before accessing or using our Services. By accessing or using any part of our Services, including purchasing our Products, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of these Terms of Service, then you may not access or use any Services.
If you do not agree to these Terms, including the mandatory arbitration provision and class action waiver, do not access or use our Services.
Our Online Store is hosted and operated by Wix.com, Inc. (“Wix”). Wix provides us with the online e-commerce platform that allows us to sell our Products and services to you. By accessing and using our site you agree to abide by their Terms of Service and Privacy Policy.
If you accept or agree to these Terms of Service on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that company or other legal entity to these Terms of Service and, in such event, “you” and “your” will refer and apply to that company or other legal entity.
1. Privacy
Please refer to our Privacy Policy for information about how we collect, use and disclose information about you.
2. Eligibility
You must be at least 13 years of age to access or use our Services. If you are between 13 and 18 years of age (or the age of legal majority where you live), you may only access or use our Services under the supervision of a parent or legal guardian who agrees to be bound by these Terms. If you are accessing or using our Services on behalf of another person or entity, you represent that you are authorized to accept these Terms on that person or entity’s behalf and that the person or entity agrees to be responsible to us if you or the other person or entity violates these Terms.
3. Accounts and Account Security (Club Cupcake)
You may have the ability to create an online account (also known as a Club Cupcake Membership). If you register for an account, you must provide accurate account information and promptly update this information if it changes. You also must maintain the security of your account credentials, not share your account credentials with others and promptly notify A Cuter Cupcake if you discover or suspect that someone has accessed your account without your permission.
4. Terms of Sale
The terms in this Section 4 apply if you purchase Products using the Services for delivery or shipment to locations in the United States.
4.1 Payment and Billing Information
By providing a credit card or other payment method that we accept, you represent and warrant that you are authorized to use the designated payment method and you authorize us to charge your payment method for the total amount of your order (including any applicable taxes, delivery fees, shipping fees, tips, and other charges). If the payment method cannot be verified, is invalid or is otherwise not acceptable, your order may be suspended or canceled. You must resolve any problem we encounter in order to proceed with your order.
4.2 Pricing and Availability
Prices include all applicable taxes unless otherwise stated in writing, but do not include any other charges including but not limited to delivery fees, shipping fees, and tips. All Products offered for sale are subject to availability and we reserve the right to impose quantity limits on any order, reject all or any part of an order and discontinue our Products without prior notice, even if you have already placed your order. Prices for Products are subject to change at any time, but changes will not affect any order for Products you have already placed.
In the event that a Product you are interested in purchasing is not listed or is listed as "out of stock" or “sold out” on the Product’s information page, it is not currently available for ordering. Please check back at a later time as our Product inventory is subject to change. We may, upon request, make an “out of stock” or “sold out” Product available to you at our sole discretion.
4.3 Shipping and Delivery; Risk of Loss
You agree to pay any shipping and handling charges or delivery charges shown at the time you make a purchase in accordance with our shipping policies available here and our delivery policy available here. We reserve the right to increase, decrease, add or eliminate shipping and handling charges and delivery charges from time to time, but we will provide notice of the charges applicable to you before you make your purchase. Any delivery dates or times shown as part of the checkout process are estimates only and are not guaranteed. Unless we state otherwise, risk of loss or damage passes to you upon delivery of the Products to your specified delivery location. If you request your delivery to be delivered to a doorman or third party or if a doorman, building staff, or third party accepts your delivery on behalf of the delivery recipient, we are not responsible for any damage that they may cause to the Products.
4.4 Returns and Canceling or Changing an Order
We do not accept returns for any of our products. All order changes or order cancelations are subject to the terms listed in our Cancelation Policy available here.
4.5 Errors
We attempt to be as accurate as possible and to eliminate errors; however, we do not warrant that all Product descriptions, photographs, pricing and other information are accurate, complete, reliable, current or error-free. In the event of an error, whether on the Services, in an order confirmation, in processing an order or delivering a Product, we reserve the right to correct such error and revise your order accordingly (including charging the correct price to the payment method provided at the time of checkout) or to cancel or otherwise modify the order.
5. User Content
Our Services may allow you to create, post, store and share content, including messages, text, photos, videos and other materials (collectively, "User Content"). Except for the license you grant below, you retain all rights in and to your User Content, as between you and A Cuter Cupcake.
You grant A Cuter Cupcake a perpetual, irrevocable, nonexclusive, royalty-free, worldwide, fully- paid, and sub-licensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, publicly perform and display your User Content and any name, username or likeness provided in connection with your User Content in all media formats and channels now known or later developed without compensation to you. When you post or otherwise share User Content on or through our Services, you understand that your User Content and any associated information (such as your username and date of Product review) may be visible to the public. You may not create, post, store or share any User Content that violates these Terms or for which you do not have all the rights necessary to grant us the license described above.
6. Prohibited Conduct and Content
You will not violate any applicable law, contract, intellectual property or other third-party right or commit a tort, and that you are solely responsible for your conduct while accessing or using our Services. You will not:
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Engage in any harassing, threatening, intimidating, predatory or stalking conduct;
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Use or attempt to use another user’s account without authorization from that user and A Cuter Cupcake;
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Use our Services in any manner that could interfere with, disrupt, negatively affect or inhibit other users from fully enjoying our Services or that could damage, disable, overburden or impair the functioning of our Services in any manner;
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Reverse engineer any aspect of our Services or do anything that might discover source code or bypass or circumvent measures employed to prevent or limit access to any part of our Services;
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Attempt to circumvent any content-filtering techniques we employ or attempt to access any feature or area of our Services that you are not authorized to access;
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Develop or use any third-party applications that interact with our Services without our prior written consent, including any scripts designed to scrape or extract data from our Services;
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Bypass or ignore instructions contained in our robots.txt file, accessible at acutercupcake.com/robots.txt, that controls automated access to portions of our Services; or
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Use our Services for any illegal or unauthorized purpose, or engage in, encourage or promote any activity that violates these Terms.
You may also only post or otherwise share User Content that is non-confidential and you have all necessary rights to disclose. You may not create, post, store or share any User Content that:
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Is unlawful, libelous, defamatory, obscene, pornographic, indecent, lewd, suggestive, harassing, threatening, invasive of privacy or publicity rights, abusive, inflammatory or fraudulent;
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Would constitute, encourage or provide instructions for a criminal offense, violate the rights of any party or otherwise create liability or violate any local, state, national or international law;
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May infringe any patent, trademark, trade secret, copyright or other intellectual or proprietary right of any party;
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Contains or depicts any statements, remarks or claims that do not reflect your honest views and experiences;
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Impersonates, or misrepresents your affiliation with, any person or entity;
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References or depicts A Cuter Cupcake or our Products or Services but fails to disclose a material connection to us, if you have one (for example, if you are an A Cuter Cupcake employee);
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Contains any unsolicited promotions, political campaigning, advertising or solicitations;
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Contains any private or personal information of a third party without such third party’s consent;
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Contains any viruses, corrupted data or other harmful, disruptive or destructive files or content; or
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Is, in our sole judgment, objectionable or that restricts or inhibits any other person from using or enjoying our Services, or that may expose A Cuter Cupcake or others to any harm or liability of any type.
In addition, although we have no obligation to screen, edit or monitor User Content, we may delete or remove User Content at any time and for any reason. All User Content is subject to our Content Policy available here.
7. Feedback
Any questions, comments, suggestions, ideas, original or creative materials or other information you submit about A Cuter Cupcake or our Services (collectively, “Feedback”), is non-confidential and will become the sole property of A Cuter Cupcake. We will own exclusive rights, including, without limitation, all intellectual property rights, in and to Feedback and will be entitled to the unrestricted use and dissemination of Feedback for any purpose, commercial or otherwise, without acknowledgment or compensation to you.
8. Limited License; Copyright and Trademark
Our Services and the text, graphics, images, photographs, videos, illustrations, trademarks, trade names, service marks, logos, slogans and other content contained therein (collectively, the “A Cuter Cupcake Content”) are owned by or licensed to A Cuter Cupcake and are protected under both United States and foreign laws. Except as explicitly stated in these Terms, A Cuter Cupcake and our licensors reserve all rights in and to our Services and the A Cuter Cupcake Content. You are hereby granted a limited, nonexclusive, nontransferable, non-sublicensable, revocable license to access and use our Services and A Cuter Cupcake Content for your own personal use; however, such license is subject to these Terms and does not include any right to (a) sell, resell or commercially use our Services or A Cuter Cupcake Content; (b) copy, reproduce, distribute, publicly perform or publicly display A Cuter Cupcake Content, except as expressly permitted by us or our licensors; (c) modify the A Cuter Cupcake Content, remove any proprietary rights notices or markings, or otherwise make any derivative uses of our Services or A Cuter Cupcake Content; (d) use any data mining, robots or similar data gathering or extraction methods; and (e) use our Services or A Cuter Cupcake Content other than for their intended purposes. Any use of our Services or A Cuter Cupcake Content other than as specifically authorized herein, without our prior written permission, is strictly prohibited and will terminate the license granted herein.
9. Copyright Complaints
We have a policy of limiting access to our Services and terminating the accounts of users who infringe the intellectual property rights of others. If you believe that anything on our Services infringes any copyright that you own or control, you may notify A Cuter Cupcake as follows:
Telephone number: (646) 671-0677 | E-mail address: support@acutercupcake.com
Please see 17 U.S.C. §512(c)(3) for the requirements of a proper notification. Also, please note that if you knowingly misrepresent that any activity or material on our Services is infringing, you may to liable to A Cuter Cupcake for certain costs and damages.
10. Transfer and Processing of Data
By accessing or using the Services, you consent to the processing and transfer of information relating to you, in and to the United States and other countries, which may have less adequate data protection laws than those found in your country of residency.
11. Indemnification
To the fullest extent permitted by applicable law, you will indemnify, defend, and hold harmless A Cuter Cupcake and our officers, directors, agents, partners and employees (together with A Cuter Cupcake, the “A Cuter Cupcake Parties”) from and against any loss, liability, claim, demand, damages, expenses or costs (collectively, “Claims”) arising out of or related to (a) your use or misuse of our Services; (b) your User Content or Feedback; (c) your violation of these Terms; and (d) your violation of any rights of another. You agree to promptly notify the A Cuter Cupcake Parties of any third party Claims and pay all fees, costs and expenses associated with defending such Claims (including but not limited to attorneys’ fees). You further agree that the A Cuter Cupcake Parties shall have control of the defense or settlement of any third party Claims.
12. Disclaimers
We do not control, endorse or take responsibility for any User Content or third-party content available on or linked to by our Services, including User Content.
Your use of our Services is at your sole risk. Our Services are provided “as is” and “as available” without warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. In addition, A Cuter Cupcake does not represent or warrant that our Services are accurate, complete, reliable, current or error-free. While A Cuter Cupcake attempts to make your access to and use of our Services safe, we cannot and do not represent or warrant that our Services or servers are free of viruses or other harmful components. You assume the entire risk as to the quality and performance of the Services.
13. Limitation of Liability
To the fullest extent permitted by applicable law, the A Cuter Cupcake Parties will not be liable for any indirect, special, incidental or consequential damages of any kind arising out of or in any way related to the access to or use of the Services or the purchase of Products through the Services, including but not limited to any damages caused by or resulting from reliance on any information obtained from the A Cuter Cupcake Parties and from events beyond the A Cuter Cupcake Parties’ reasonable control, even if A Cuter Cupcake or the other A Cuter Cupcake Parties have been advised of the possibility of such damages.
To the fullest extent permitted by applicable law, the total liability of the A Cuter Cupcake Parties for any claim arising out of or relating to these Terms, our Services or Products purchased through the Services, regardless of the form of the action, is limited to the greater of (a) the purchase price of the Product(s) giving rise to the claim or (b) $100.
The limitations set forth in this section will not limit or exclude the A Cuter Cupcake Parties’ liability for personal injury or property damaged caused by the Products you purchase through the Services or for the A Cuter Cupcake Parties’ gross negligence, fraud, intentional, willful, malicious or reckless misconduct.
14. Dispute Resolution; Binding Arbitration
Please read the following section carefully because it requires you to arbitrate certain disputes and claims with A Cuter Cupcake and limits the manner in which you can seek relief from us.
Except for any dispute arising out of or related to a violation of Section 6 or disputes in which either party seeks to bring an individual action in small claims court or seeks injunctive or other equitable relief for the alleged unlawful use of intellectual property, you and A Cuter Cupcake waive your rights to a jury trial and to have any dispute arising out of or related to these Terms, our Services or Products purchased through our Services resolved in court. Instead, all disputes arising out of or relating to these Terms, our Services or Products purchased through our Services will be resolved through confidential binding arbitration held in New York, New York before and in accordance with the Streamlined Arbitration Rules and Procedures ("Rules") of the Judicial Arbitration and Mediation Services ("JAMS"), which are available on the JAMS website and hereby incorporated by reference. You either acknowledge and agree that you have read and understand the rules of JAMS or waive your opportunity to read the rules of JAMS and any claim that the rules of JAMS are unfair or should not apply for any reason.
You and A Cuter Cupcake agree that any dispute arising out of or related to these Terms, our Services or Products purchased through the Services is personal to you and A Cuter Cupcake and that any dispute will be resolved solely through individual arbitration and will not be brought as a class arbitration, class action or any other type of representative proceeding.
You and A Cuter Cupcake agree that these Terms affect interstate commerce and that the enforceability of this Section 14 will be substantively and procedurally governed by the Federal Arbitration Act, 9 U.S.C. § 1, et seq. (the "FAA"), to the maximum extent permitted by applicable law. As limited by the FAA, these Terms and the JAMS Rules, the arbitrator will have exclusive authority to make all procedural and substantive decisions regarding any dispute and to grant any remedy that would otherwise be available in court; provided, however, that the arbitrator does not have the authority to conduct a class arbitration or a representative action, which is prohibited by these Terms. The arbitrator may only conduct an individual arbitration and may not consolidate more than one individual’s claims, preside over any type of class or representative proceeding or preside over any proceeding involving more than one individual. You and A Cuter Cupcake agree that for any arbitration you initiate, you will pay the filing fee and A Cuter Cupcake will pay the remaining JAMS fees and costs. For any arbitration initiated by A Cuter Cupcake, A Cuter Cupcake will pay all JAMS fees and costs. You and A Cuter Cupcake agree that the state or federal courts of the State of New York and the United States sitting in New York County have exclusive jurisdiction over any appeals and the enforcement of an arbitration award.
Any claim you may have arising out of or related to these Terms, our Services or Products purchased through our Services must be filed within one year after such claim arose; otherwise, your claim is permanently barred, which means that you and A Cuter Cupcake will not have the right to assert the claim.
You have the right to opt out of binding arbitration within thirty (30) days of the date you first accepted the terms of this Section 14 by emailing us at support@acutercupcake.com. In order to be effective, the opt out notice must include your full name and clearly indicate your intent to opt out of binding arbitration. By opting out of binding arbitration, you are agreeing to resolve Disputes in accordance with Section 15.
15. Governing Law and Venue
These Terms and your access to and use of our Services, including to purchase Products, will be governed by and construed and enforced in accordance with the laws of New York, without regard to conflict of law rules or principles (whether of the State of New York or any other jurisdiction) that would cause the application of the laws of any other jurisdiction. Any dispute between the parties that is not subject to arbitration or cannot be heard in small claims court will be resolved in the state or federal courts of New York and the United States, respectively, sitting in New York County.
16. Changes to these Terms
We may make changes to these Terms from time to time. If we do make changes, we will post the amended Terms to our Services and update the “Last Updated” date above. We may also attempt to notify you by sending an email notification to the address associated with your account or providing notice through our Services at our sole discretion or as required by applicable law. Unless we say otherwise in our notice, the amended Terms will be effective immediately and your continued access to and use of our Services after we provide notice will confirm your acceptance of the changes. If you do not agree to the amended Terms, you must stop using our Services.
17. Termination
We reserve the right, without notice and in our sole discretion, to terminate your right to access or use our Services. We are not responsible for any loss or harm related to your inability to access or use our Services.
18. Severability
If any provision or part of a provision of these Terms is unlawful, void or unenforceable, that provision or part of the provision is deemed severable from these Terms and does not affect the validity and enforceability of any remaining provisions.
19. Miscellaneous
These Terms constitute the entire agreement between you and A Cuter Cupcake relating to your access to and use of our Services. The failure of A Cuter Cupcake to exercise or enforce any right or provision of these Terms will not operate as a waiver of such right or provision. The section titles in these Terms are for convenience only and have no legal or contractual effect. Except as otherwise provided herein, these Terms are intended solely for the benefit of the parties and are not intended to confer third party beneficiary rights upon any other person or entity.
20. Liability Release and Hold Harmless
I hereby release and forever discharge and agree to hold harmless A Cuter Cupcake and any parties working with A Cuter Cupcake on the staging of any events (including, but not limited to, owners/operators of the venue where such events are taking place and any media distribution entities involved in the promotion or recording thereof), and each of its/their parent, subsidiary, and affiliated companies, and the officers, employees, and agents of each (each such entity or individual, a “Released Party”) of and from any and all losses, damages, claims, liabilities or expenses of any kind or nature (and whether accruing to me, my heirs or my personal representatives) including without limitation for injuries (including personal injury and death), illness, or any other cause, whether or not caused or alleged to be caused in whole or in part by the action, negligence, failure to act or condition of the property, facilities or equipment of any Released Party and that arise out of or in connection with the event or my participation therein or attendance thereat.
PRIVACY POLICY
A Cuter Cupcake | Last updated: July 8, 2023
This Privacy Policy explains how information about you is collected, used and disclosed by A Cuter Cupcake Company, LLC. (“A Cuter Cupcake,” “we” or “us”). This Privacy Policy applies to information we collect when you use our websites, mobile applications and other online products and services (collectively, the “Services”), contact our customer service team, engage with us on social media or otherwise interact with us.
We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of this policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you a notification) at our sole discretion or as required by applicable law. We encourage you to review the Privacy Policy regularly to stay informed about our information practices and the choices available to you.
1. Collection of Information
Information You Provide to Us
We collect information you provide directly to us. For example, we collect information when you create an account, participate in any interactive features of the Services, fill out a form or survey, participate in a contest or promotion, make a purchase, request customer support or otherwise communicate with us. The types of information we may collect include your name, email address, billing and shipping address, phone number, payment information and any other information you choose to provide.
Information We Collect Automatically When You Interact with Us
When you access or use our Services or otherwise transact business with us, we automatically collect information about you, including:
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Transaction Information: We collect information about your transactions with us, including product details and the date and location of the transaction.
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Device and Usage Information: We collect information about how you access and use our Services, including data about the device and network you use, such as your hardware model, operating system version, mobile network, IP address, unique device identifiers, browser type and app version. We also collect information about your activity on our Services, such as access times, pages viewed, links clicked and the page you visited before navigating to our Services.
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Location Information: In accordance with your device permissions, we may collect information about the geolocation of your device. You may stop the collection of precise location information at any time (see the “Your Choices” section below for more details).
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Information Collected by Cookies and Other Tracking Technologies: We (and our service providers) use tracking technologies, such as cookies and web beacons, to collect information about you. Cookies are small data files stored on your hard drive or in device memory that help us improve our Services and your experience, see which areas and features of our Services are popular and count visits. Web beacons (also known as “pixel tags” or “clear GIFs”) are electronic images that we use on our Services and in our emails to help deliver cookies, count visits and understand usage and campaign effectiveness. For more information about cookies and how to disable them, please see the “Your Choices” section below.
Information We Collect From Other Sources
We may also obtain information from other sources and combine that with information we collect from you, such as from identity verification services, mailing list providers, event partners, and data co-ops.
Information We Derive or Infer
We may derive information or draw inferences about you based on the information we collect. For example, we may make inferences about your location based on your IP address or infer that you are looking to purchase certain products based on your browsing behavior and past purchases.
2. Use of Information
We use the information we collect for various purposes, including to:
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Provide, maintain and improve our Services, and develop new products and services;
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Provide and deliver the products and services you request, process transactions and send you related information, including confirmations, receipts, and customer experience survey;
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Personalize and improve your experience on our Services and with our Products;
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Send you technical notices, updates, security alerts and support and administrative messages;
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Respond to your comments, questions and requests and provide customer service;
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Communicate with you about products, services, offers, promotions, rewards, and events offered by A Cuter Cupcake and others, and provide news and information we think will be of interest to you (see the “Your Choices” section below for information about opting out of these communications at any time); Provide and administer any programs including rewards programs;
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Monitor and analyze trends, usage and activities in connection with our Services;
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Personalize the advertisements you see on third-party platforms and websites (for more information, see the “Advertising and Analytics Services Provided by Others” section below);
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Facilitate contests, sweepstakes and promotions and process and deliver entries and rewards;
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Detect, investigate and prevent security incidents and other malicious, deceptive, fraudulent or illegal activity and protect the rights and property of Outdoor Voices and others;
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Debug to identify and repair errors in our Services;
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Comply with our legal and financial obligations; and
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Carry out any other purpose described to you at the time the information was collected.
3. Sharing of Information
We share personal information in the following circumstances or as otherwise described in this Privacy Policy:
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With vendors, consultants and other service providers who need access to such information to carry out work on our behalf, such as companies that assist us with web hosting, shipping and delivery, payment processing, fraud prevention, marketing and advertising, analytics and customer service;
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With third parties for their own services and marketing purposes, unless you opt out of this type of sharing by contacting us at support@acutercupcake.com;
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In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation or legal process;
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If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property and safety of A Cuter Cupcake or others;
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With our lawyers and other professional advisors where necessary to obtain advice or otherwise protect and manage our business interests;
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In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business by another company;
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Between and among A Cuter Cupcake and our current and future parents, affiliates, subsidiaries and other companies under common control and ownership; and
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With your consent or at your direction, such as when you submit a product review or post content in public areas of our Services.
We may also, from time to time and at our sole discretion unless otherwise required by applicable law, also share aggregated or de-identified information, which cannot reasonably be used to identify you.
4. Advertising and Analytics Services Provided by Others
We allow others to provide analytics services and serve advertisements on our behalf across the Internet and in mobile applications. These entities may use cookies, web beacons, device identifiers and other technologies to collect information about your use of the Services and other websites and applications, including your IP address, web browser, mobile network information, pages viewed, time spent on pages or in mobile apps, links clicked and conversion information. This information may be used by A Cuter Cupcake and others to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on our Services and other websites and mobile applications and better understand your online activity.
For more information about interest-based ads, including the options you may have for opting out of having your web browsing information used for behavioral advertising purposes, please visit www.aboutads.info/choices.
5. Transfer of Information to the U.S. and Other Countries
A Cuter Cupcake is based in the United States and the information we collect is governed by U.S. law. By accessing or using the Services or otherwise providing information to us, you consent to the processing, transfer and storage of information in and to the U.S. and other countries, where you may not have the same rights and protections as you do under local law.
6. Your Choices
Cookies
Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services. You can also opt out of certain cookies by clicking here and adjusting your preferences.
Marketing Communications
You may opt out of receiving marketing emails from A Cuter Cupcake by following the instructions in those emails. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations including but not limited to order confirmation emails, order update emails, account related emails, or any communications necessary to ensure the delivery of our Products and Services.
7. Your California Privacy Rights
The California Consumer Privacy Act or “CCPA” (Cal. Civ. Code § 1798.100 et seq.) and the Shine the Light law (Cal. Civ. Code § 1798.83) afford consumers residing in California certain rights with respect to their personal information. If you are a California resident, this section applies to you. If you are not a California resident any options and/or information contained herein may not apply to you.
(The Category of Personal Information is highlighted in bold, and the Categories of Recipients are listed underneath the bolded text)
Identifiers
Advertising networks, Internet service providers, data analytics providers, operating systems and platforms, payment processors, fulfilment partners, customer support partners, events and promotions partners, and fraud prevention partners
Financial Information
Data analytics providers, payment processors, fulfilment partners, customer support partners, and fraud prevention partners
Commercial Information
Advertising networks, data analytics providers, payment processors, fulfilment partners, customer support partners, and fraud prevention partners
Internet or other Electronic Network Activity Information
Advertising networks, Internet service providers, data analytics providers, operating systems and platforms, customer support partners, and fraud prevention partners
Geolocation Data
Advertising networks, internet service providers, data analytics providers, operating systems and platforms
Audio, Electronic, Visual, or Similar Information
Customer support partners and fraud prevention partners
Inferences
Advertising networks, internet service providers, data analytics providers, customer support partners and fraud prevention partners
A Cuter Cupcake does not sell your personal information. We do allow our advertising partners to collect certain device identifiers and electronic network activity via our Services to show ads that are targeted to your interests. To opt out of having your personal information used for targeted advertising purposes, please see the “Advertising and Analytics Services Provided by Others” section above.
Subject to certain limitations, you have the right to (1) request to know more about the categories and specific pieces of personal information we collect, use, and disclose, (2) request deletion of your personal information, (3) opt out of any “sales” of your personal information that may be occurring, and (4) not be discriminated against for exercising these rights. You may make these requests by calling (646) 671-0677 or by emailing support@acutercupcake.com. Monitor your email after you submit a request, as we will send you a confirmation email to verify your request. We will not discriminate against you if you exercise your rights under the CCPA.
If we receive your request from an authorized agent, we may ask for evidence that you have provided such agent with a power of attorney or that the agent otherwise has valid written authority to submit requests to exercise rights on your behalf. If you are an authorized agent seeking to make a request, please contact support@acutercupcake.com.
We offer various financial incentives. For example, we may provide discounts, coupons, and other benefits for customers who sign up to receive our marketing emails or join certain discount programs. When you participate in a financial incentive, we collect personal information from you, such as identifiers like your name and email address and commercial information like your purchase history. You can opt into a financial incentive by following the sign-up instructions, and you have the ability to opt-out of the incentive at any time by contacting us at support@acutercupcake.com or (646) 671-0677. In some cases, we may provide additional terms and conditions for a financial incentive, which we will provide to you when you sign up. The value of your personal information is the value of the offer or discount presented to you.
Shine the Light
California law permits residents of California to request certain details about how their information is shared with third parties for direct marketing purposes. If you are a California resident and would like to make such a request, please contact us at support@acutercupcake.com.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at: support@acutercupcake.com.
If you do not agree to these Terms, including the mandatory arbitration provision and class action waiver, do not access or use our Services.
CANCELATION POLICY
A Cuter Cupcake | Last updated: July 8, 2023
This Cancelation Policy explains how you can cancel and modify orders for Products placed with A Cuter Cupcake Company, LLC. (“A Cuter Cupcake,” “we” or “us”) on our Site (https://acutercupcake.com).
We may change this Cancelation Policy from time to time. If we make changes, we will notify you by revising the date at the top of this policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you a notification) at our sole discretion or as required by applicable law. We encourage you to review the Cancelation Policy regularly to stay informed about the order cancelation and order modification options available to you.
1. Returns
All purchases made for Products offered on our Site are considered to be Final Sale and are not eligible for a return unless otherwise determined by us at our sole discretion unless otherwise required by applicable law. We may, from time to time and at our sole discretion unless otherwise required by applicable law, issue a refund to the original method of payment or as Store Credit (“Credit”). Credit expires one (1) year after it has been issued and is only redeemable on our Site for our Products. Please note that some Products may not be eligible for purchase with Credit. To redeem Credit, please email support@acutercupcake.com with the Products you would like to purchase.
2. Order Modifications (Local Delivery)
You may modify order details such as delivery date, delivery time, delivery address, contact information, or Products up to 72 hours in advance of your current delivery date and delivery time. For example, an order set for delivery on July 10 between 11am-12pm can be modified until July 7 at 11am. Please note you are responsible for paying any and all applicable fees associated with modifying your order. For example, if you choose to change your delivery address and the new address carries a higher delivery fee, you are responsible for paying the difference in the delivery fee. You authorize A Cuter Cupcake to charge any such fees to the original form of payment associated with your Purchase. In the event that we are unable to successfully charge your payment method, you may provide us with an alternate method of payment. If we are unable to charge a valid payment method within 48 hours of your current delivery date and time, any modifications shall be considered null and void, and we will deliver your order according to the details of the original Purchase.
The following fees apply to orders modified less than 72 hours in advance:
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Orders modified 48-72 hours in advance are subject to a $15 Modification Fee
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Orders modified 24-48 hours in advance are subject to a $20 Modification Fee
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Orders modified less than 12-24 hours in advance are subject to a $25 Modification Fee
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Orders modified less than 6-12 hours in advance are subject to a $30 Modification Fee
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Orders modified less than 3-6 hours in advance are subject to a $35 Modification Fee
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Orders modified less than 3 hours in advance are subject to a $50 Modification Fee
We may, from time to time and at our sole discretion, adjust our Modification Fee. We will not charge a fee higher than the fees listed above. Modification Fees are subject to our Cancelation Policy at the time of the requested modification not the Cancelation Policy at the time of purchase.
Please note that we reserve the right, at our sole discretion, to reject any requests for Order Modifications for any reason. In the event that we reject an Order Modification request, we will make every effort to deliver our Products in accordance with the original details provided by you at the time of Purchase. All Order Modification requests must be made in writing to support@acutercupcake.com.
3. Order Modifications (Nationwide Shipping)
You may modify order details such as delivery date, delivery time, delivery address, contact information, or Products within 24 hours of your successful Purchase. Please note that we reserve the right, at our sole discretion, to reject any requests for Order Modifications for any reason. In the event that we reject an Order Modification request, we will make every effort to deliver our Products in accordance with the original details provided by you at the time of Purchase. All Order Modification requests must be made in writing to support@acutercupcake.com.
4. Order Cancelations (Local Delivery)
Order Cancelations are subject to the following terms and fees:
If an order is canceled within 24 hours of the time of Purchase and more than seven days (168 hours) in advance of the current delivery date and delivery time, that order is eligible for a full refund without any fees. Any order canceled more than 24 hours after the time of Purchase is subject to a Cancelation Fee. The Cancelation Fees are as follows:
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Orders canceled more than seven (7) days in advance of the current delivery date and delivery time are subject to a fee equal to 25% of the Order Total.
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Orders canceled between seven days (168 hours) and 120 hours in advance of the current delivery date and delivery time are subject to a fee equal to 50% of the Order Total.
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Orders canceled between 120 hours and 96 hours in advance of the current delivery date and delivery time are subject to a fee equal to 65% of the Order Total.
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Orders canceled between 96 hours and 72 hours in advance of the current delivery date and delivery time are subject to a fee equal to 75% of the Order Total.
Orders cannot be canceled with less than 72 hour notice. All order cancelation requests must be made in writing to support@acutercupcake.com. We may, from time to time and at our sole discretion, offer exceptions to this Cancelation Policy. To request an exception, please email support@acutercupcake.com with the reason for your cancelation. All requests are handled on a case-by-case basis, making a request does not guarantee that we will grant an exception to this policy.
5. Order Cancelations (Nationwide Shipping)
You may request an Order Cancelation within 24 hours of the time of Purchase. All order cancelation requests must be made in writing to support@acutercupcake.com.
6. Contact Us
If you have any questions about this policy or would like to request a modification or cancel an order, please contact us by text at (646) 671-0677 or email at support@acutercupcake.com.
REVIEW POLICY
A Cuter Cupcake | Last updated: July 8, 2023
One of the ways A Cuter Cupcake fosters trust around our Products and Services is through our review process for Products, which helps our community make informed purchasing decisions and provides potential customers with honest feedback to help them find a Product that fits their needs. Our Review Policy is intended to help ensure the feedback provided through our review system is authentic, trustworthy, and useful to our community.
Reviews must be unbiased, contain relevant information reflecting the actual experience of the reviewer with our Products, Services, and/or Site, and follow our Content Policy.
1. Reviews must be Unbiased
Site visitors may not coerce, intimidate, extort, threaten, incentivize or manipulate another person in an attempt to influence a review, like promising compensation in exchange for a positive review or threatening consequences in the event of a negative review.
Reviews may not be provided or withheld in exchange for something of value—like a discount, refund, or promise not to take negative action against the reviewer. They also may not be used as an attempt to mislead or deceive A Cuter Cupcake or another person.
Reviews may only be provided in connection with a genuine Purchase
Reviews may not be used for the purpose of harming competition. For example, we may remove a review if we believe a competitor or third party has left the review in an attempt to gain a competitive edge.
2. Reviews should be Relevant
Reviews must provide relevant information about the reviewer’s experience with our Products, Services, and/or Site. Reviews associated with canceled Purchases may be removed.
3. Reviews must follow our Content Policy
Reviews may not contain explicit, discriminatory, harmful, fraudulent, illegal or other content that violates our Content Policy.
4. Reporting Reviews
To report a review for violating this policy, contact us by emailing support@acutercupcake.com.
If a review violates this policy, we may remove that review, including any associated ratings and other content. We take the removal of any review seriously and only do so where there is a clear violation of this policy. Depending on the nature of the violation, we may also restrict, suspend, or remove the associated A Cuter Cupcake account.
This Policy is applied in our sole discretion unless otherwise required by applicable law.
5. Removing a Review
Once a review you’ve written has been published, you can contact us by emailing support@acutercupcake.com to request for it to be removed. Please note that making a request is not a guarantee that your review will be removed unless required by applicable law.
CONTENT POLICY
A Cuter Cupcake | Last updated: July 8, 2023
By posting content on A Cuter Cupcake, you agree to abide by this policy. Content includes any written, photographic, audio, video, review or other content.
We reserve the right to remove any content, in whole or part, that violates this policy, our Terms and Conditions, our Review Policy, or for any other reason at our sole discretion. In the event of a content violation, we may also restrict, suspend, or remove the associated A Cuter Cupcake account and restrict and/or revoke that user’s ability to use and/or access our Products, Services, and Site.
1. Prohibited Content
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Content created solely for the purpose of advertising or other commercial content, including company logos, links, or company names
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Spam, unwanted contact, or content that is shared repeatedly in a disruptive manner
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Content that endorses or promotes illegal or harmful activity, or that is sexually explicit, violent, graphic, threatening, or harassing
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Content that is discriminatory
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Content that is hateful or racist
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Content that attempts to impersonate another person, account, or entity, including a representative of A Cuter Cupcake
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Content that is illegal or that violates another person’s or entity’s rights, including intellectual property rights and privacy rights
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Content that includes another person’s private or confidential information, including content that is sufficient to identify a listing’s location
2. Reporting Content Violations
If you believe content violates this policy, you can report the content by sending a screenshot of the potential content violation to support@acutercupcake.com, so we can investigate and take appropriate action.